Dear Customers,

We learned recently that a fraud syndicate presented customer information in the name of Senao International to commit fraud by phone. The Company has reported it to the investigation authority to investigate and crack down on the criminal fraud, and has hired a professional security company to help strengthen the system protection to ensure personal information. We will continue to strengthen information security and personal data management to protect the interests of customers.
 
Please be reminded again that the fraud syndicate usually commits fraud using the methods such as “cancellation of installments,” “repeated deductions,” “upgrading to VVIP,” and “hacking to alter orders” on weekends or after office hours. If you receive a suspected fraud call, do not follow the instructions to operate an ATM or provide any personal information. Please call the 165 National Police Agency anti-fraud hotline immediately. 
If you have any suggestions or questions, please call 0800-050-868 to contact our customer service staff. You can also leave a message at Customer Support after office hours. We will serve you for what you need. 

Senao International Co., Ltd.     Yours sincerely

Fraud Prevention Notice

►Do not follow the instructions of a stranger to operate an ATM or online bank service

►Do not disclose bank or credit card information

►Do not answer the phone with “+” in the number or any unknown calls

►Calmly look for verification