Social Responsibility

Senao International Co., Ltd.

2024 Sustainability Report

Welcome to read the eighth sustainability report (ESG Report) issued by Senao International Co., Ltd. (stock code: 2450, hereinafter referred to as Senao International or us). This report aims to let the public and all stakeholders who care about us understand our commitments and actions in response to sustainability issues in 2024, as well as the investment and results of related actions.

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Sustainable Development Policy

To realize our vision of sustainable corporate development, Senao International formulated the “Senao International Corporate Social Responsibility Best Practice Principles,” which was passed by the Board of Directors in 2017. In 2018, we established the CSR Committee and published our first “CSR Report,” assured by SGS-Taiwan, thereby establishing a systematic sustainability management mechanism and demonstrating our firm commitment to sustainable development.

We strive to create shared value for our stakeholders through comprehensive management and mechanisms. In addition to promoting financial and economic development, we are committed to fulfilling our responsibilities as a corporate citizen by actively engaging in environmental protection, social inclusivity, and cultural heritage preservation. We believe in the importance of integrating these aspects into our business practices to contribute positively to society and fulfill our corporate responsibilities.

Sustainable Management

The ESG Committee of Senao International is led by top management (Chairman and Board representatives) serving as guiding commissioners. Senior executives are responsible for the sub-committee operations, focusing on policy formulation, action planning, and in-depth discussions and resolutions on ESG issues.
As the highest governing body for sustainable development and ESG initiatives, the Board of Directors delegates authority to senior management for handling related affairs. The Board regularly reviews implementation outcomes and future plans for sustainable development. It approves the “Senao International ESG Report,” evaluates the progress of sustainability strategies, and prompts adjustments as needed.
Operationally, the ESG Secretariat coordinates cross-departmental efforts to fulfill annual ESG action plans. Senao International annually compiles and publishes a “ESG Report” to meet stakeholder disclosure requirements. The Board of Directors supervises and reviews the Company’s annual ESG performance, ensuring transparency and accountability.

In 2024, the Board of Directors of Senao International reviewed and approved several key matters, including the "Procedures for the Preparation and Assurance of the Sustainability Report", "Sustainability Information Management", greenhouse gas inventory, and various ESG initiatives.

In order to effectively implement the ESG action plan and improve the quality of disclosure of sustainability reports, we have established an ESG Secretariat under the ESG Committee, which is responsible for proposing and implementing sustainability policies, systems or related management guidelines and specific promotion plans, as well as issuing annual sustainability reports to address the concerns of stakeholders. CSR related matters are handled by senior management authorized by the board, and reported to the board of directors on an annual basis (once a year).

The ESG Secretariat convenes cross-departmental teams annually to discuss and respond to issues of concern raised by stakeholders. Currently, the focus is primarily on discussing the corporate governance evaluation indicators announced by competent authorities each year, and mainly revolve around addressing the indicators that have been revised or newly introduced and engaging with stakeholders regarding these indicators.

In the future, the cross-department ESG team will perform subsequent action plan promotion, review, follow-up and improvement works according to the strategies established by the Committee and based on the profession and responsibility allocation of each team, thereby ensuring that each ESG action plan can be implemented successfully. We also achieve effective communication with all stakeholders through the annual preparation, disclosure and publication of ESG report. Senao International ESG Team main functions and responsibilities are as shown in the following table.

Team	Function Description
Employee Care	Provide safe, harmonic and healthy working environment Protect the rights and interests of employees, and the complaint mechanism Maintain excellent labor–management relationship, provide training plans for professional skills Maintain overall remuneration competitiveness, and complete employee retirement mechanism
Environmental Sustainability	Integrate company’s internal environmental protection related measures, and periodically track the result of each project Ensure compliance with environmental laws, and implement relevant control and preventive measures Monitor international new environmental issues, and update internal eco-friendly methods Reduce waste output
Customer Relationship	Protect the rights and interests of consumers, and establish prompt and effective communication channel Provide energy-saving and eco-friendly service process to consumers Rigorously control the use of personal data of customers and implement encryption mechanism
Corporate Governance	Promote sustainable supply chain management Ensure the transparency of ESG information for the benefit of investors and stakeholders Assessing the company's operational risks and formulating risk management policies and countermeasures
Social Participation	Actively respond to social welfare events, and organize relevant social participation projects

Social Responsibility